Here at BIG TOM providing value to customers is a big deal. We REALLY pay attention to it! Feedback from customers is important and comes in a variety of methods. But as we have discovered over the years, receiving feedback is not the clever bit, ACTING on it is what makes our 5 Day Intensive Driving Course so popular.
Customers desire enjoyable training sessions, effective communication, dependable service, value for money, and a non-pressured learning environment. The service that is provided here at BIG TOM is ever evolving and being refined to appeal to as many customers as possible. We do not pre-select who is allowed to come on our course. We arrive when we say we are going to, train as we say we are going to train and adapt when our customers tell us we need to. It is this open, two way communication that has resulted in a level of service that is truly a market leader. We encourage you to “compare” us on that commitment – we will throw in a theory test fee if you compare our benefits with our competitors.
BIG TOM Christmas and birthday gift tokens are just one example of how we listened to you. A wonderful present to give someone; taking the hassle away from you but giving your nearest and dearest our popular intensive driving course (weekday or weekend) is a truly spectacular gift.
No need to trouble yourself with the timings of the course, your gift token can be presented and the lucky recipient will be fully supported every step of the way by BIG TOM admin.
Call Tara now on Freephone 0800 689 4174
